Our service department can guide you throughout the life of the machine. No problem remains unsolved and no request remains unheard: our team collects extensive information and collaborates internally to offer you the best solution in the shortest possible time.
Assistance requests for breakdowns or training, for spare parts and for box feasibility analysis are handled with the most up-to-date technologies and communication tools.
Thanks to high connectivity of our machines, the electrical structure of the project and a specific web interface, designed for an intuitive and performing experience, we are able to remotely connect to your machine and understand what is happening.
Whenever necessary, we take action in person or we aid your maintenance staff to assess the problem. Physical assistance allows us to operate also on older machines, of which we keep the original drawings to ensure a correct diagnosis regardless of when the folder gluer was built.
We know how essential it is to ensure that your production systems are always active and regularly functioning. This is why we are constantly working to efficiently assist you and guarantee you a better and more reliable service.
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